Experience:
May 2021- July 2021
Google UX Design Certificate
Coursera
Google UX Design Certificate
Coursera
- Empathizing with users by creating empathy maps, personas, user stories, and user journey maps.
- Defining user pain points.
- Ideating design solutions using Crazy Eights, How Might We, and competitive audits.
- Creating wireframes and prototypes on paper and digitally.
- Developing mockups using visual design elements and principles.
- Designing in Figma and Adobe XD
- Conducting interviews and usability studies
- Considering accessibility at every point in the design process
- Defining user pain points.
- Ideating design solutions using Crazy Eights, How Might We, and competitive audits.
- Creating wireframes and prototypes on paper and digitally.
- Developing mockups using visual design elements and principles.
- Designing in Figma and Adobe XD
- Conducting interviews and usability studies
- Considering accessibility at every point in the design process
July 2019 - Jan. 2021
HR Admin Assistant
Telesolv Consulting
HR Admin Assistant
Telesolv Consulting
- Provided clerical and technical support in HR staffing environment.
- Conducting HR searches, preparing reports, entering data.
- Completing forms using a personal computer and office automation software.
- Responding to applicant and other inquiries concerning HR services, procedures, and pre-employment requirements.
- Reviewing application packages and pre-employment documentation for completeness and accuracy.
- Updating applicant records in automated HR systems including contact information, application notes, and uploading supporting documentation.
- Managed customer service call center; answering phones, taking memos and updating prospective candidates.
- Running reports to manage workload and status of applicants.
- Reviewing position descriptions and data elements in HR systems; assisting with classification special projects.
- Conducting HR searches, preparing reports, entering data.
- Completing forms using a personal computer and office automation software.
- Responding to applicant and other inquiries concerning HR services, procedures, and pre-employment requirements.
- Reviewing application packages and pre-employment documentation for completeness and accuracy.
- Updating applicant records in automated HR systems including contact information, application notes, and uploading supporting documentation.
- Managed customer service call center; answering phones, taking memos and updating prospective candidates.
- Running reports to manage workload and status of applicants.
- Reviewing position descriptions and data elements in HR systems; assisting with classification special projects.
Nov. 2017 - July 2019
Front Office Admin/ Content Developer
ITProFound Inc.
Front Office Admin/ Content Developer
ITProFound Inc.
- Maintained office efficiency, schedule, and follow-ups, sending and receiving correspondence.
- Managed and distributed information within the office, responsible for handling confidential information.
- Answering phones, taking memos and maintaining files.
- Responsible for daily office arrangements and performing various office administration duties, as needed.
- Maintained constant communication across the board, acting as liaison between office staff and management.
- Coordinate office events; holiday parties and voluntary events and programs.
Write and coordinate design, printing and distribution of marketing and communication materials for development efforts including an annual newsletter, annual report and holiday card.
Email Marketing: Write and design all marketing emails including a monthly campaign and regular newsletters.
Brand Management: Maintain the organization’s image and identity.
- Managed and distributed information within the office, responsible for handling confidential information.
- Answering phones, taking memos and maintaining files.
- Responsible for daily office arrangements and performing various office administration duties, as needed.
- Maintained constant communication across the board, acting as liaison between office staff and management.
- Coordinate office events; holiday parties and voluntary events and programs.
Write and coordinate design, printing and distribution of marketing and communication materials for development efforts including an annual newsletter, annual report and holiday card.
Email Marketing: Write and design all marketing emails including a monthly campaign and regular newsletters.
Brand Management: Maintain the organization’s image and identity.
Education:
Brown College
B.S. Visual Communications
in Applied Science: Graphic Design
2007 - 2010
Coursera
Google UX Design Certificate
2021
Brown College
B.S. Visual Communications
in Applied Science: Graphic Design
2007 - 2010
Coursera
Google UX Design Certificate
2021
Relevant Experience:
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Adobe XD
Figma
Skills:
Drawing
Visual Design
Responsive Design
Contextual Research
Information Architecture
Storyboarding
Wireframing
Usability Testing
Leadership Roles:
2018
ITProFound Inc.:
Graphic Designer / Content Developer
Responsible for content and design of social media outlets and promotional events.
2010
CHAT (Center for Hmong Arts and Talents)
Art Curator / Graphic Designer
Responsible for the acquisition of Art pieces for yearly Art Gallery and designed one of the look book for annual Fashion show.
ITProFound Inc.:
Graphic Designer / Content Developer
Responsible for content and design of social media outlets and promotional events.
2010
CHAT (Center for Hmong Arts and Talents)
Art Curator / Graphic Designer
Responsible for the acquisition of Art pieces for yearly Art Gallery and designed one of the look book for annual Fashion show.
